FAQs

How long will my order take to arrive?

Orders are typically dispatched within two working days of ordering.

Please bear in mind that as a small, independent business we cannot work at the speed of larger corporations. Please also bear in mind that once we have dispatched your order we are not in control of how quickly Royal Mail deliver it to you.

Shipping information as follows:

UK (free) – Royal Mail 2nd Class.

UK Paid Next Day - Royal Mail Next Day Delivery.

EUROPE – International Standard – 3-7 working days delivery aim.

EVERYWHERE ELSE – International Standard – 7-10 working days delivery aim.

Do you accept returns?

Yes - please see our returns/refund policy REFUND POLICY for more information regarding this process.

How can I contact you regarding my order?

If you need to contact us regarding an order or with any other enquiries please visit the contact page via the menu bar above.

Where can I keep up to date with latest drops?

Join us on Instagram and TikTok @@debiorofficial. This is where we post about new products, promotional offers and any other important information.